We pray that you and your family are safe and in good health at this time.

In light of the COVID-19 pandemic, we at Ramada by Wyndham Dubai Barsha Heights remain committed to providing you with comfort, peace of mind, and assurance during this challenging period. We have implemented all the World Health Organization (WHO) and Dubai Health Authorities recommended safety measures to prioritize the well-being of all our guests, staff, and the community.

Our thoughts go out to families, communities, and countries that are affected by this unprecedented turn of events. We also like to take this opportunity to thank our frontline workers and the government for all their hard work and support during this difficult time.

The content of this document will give you insights into the measures we are taking to ensure your safety and well-being with our promise of Wyndham: Count of Us to put safety first.

• All our guests and associates are checked for temperature and any immediate symptoms before entering the hotel premises. Any adverse indications are dealt with as per protocol set by Dubai Health Authorities.
• Hand sanitizers are placed all around the hotel, public areas, and back offices.
• Safety measures signages are placed in all public areas as a reminder for hygiene and social distancing.
• Enhanced and regular disinfection of all rooms, public areas, and facilities with hospital-grade disinfectants are being carried out.
• Enhanced protocols and standard operating procedures are in place for all operations, kitchen and dining, and back-of-the-house.
• Regular and routine checks are performed by our Security and Safety team for the implementation of these practices.
• Our thoughts go out to families, communities, and countries who are affected by

Lastly, we have added flexibility for your existing and future travel plans. Please reach out to us at info@ramadadubaibh.com or +971 4 556 0444

We thank you for your continued loyalty. Take care and stay safe!

Adnan Ali
General Manager
Ramada by Wyndham Dubai Barsha Heights